Terms and Conditions for MyCANIC-IOT

1. Introduction

These terms and conditions govern the sale and use of the MyCANIC-IOT product ("Product"). By purchasing or using the Product, you agree to be bound by these terms. Please read them carefully before placing your order.

2. Order Process

2.1. All orders for MyCANIC-IOT are processed manually. After submitting your purchase request, a representative will contact you to confirm the order and arrange payment.

2.2. The submission of a purchase request does not constitute an automatic acceptance of the order. We reserve the right to accept or decline orders at our discretion.

2.3. You must provide accurate and complete contact details to process the order.

3. Pricing and Payment

3.1. The price of MyCANIC-IOT will be provided during the order confirmation process. Prices are subject to change without notice.

3.2. Payment must be made in full before the Product is shipped. We accept bank transfers, credit cards, or other methods as agreed upon.

3.3. All prices include VAT where applicable. If you are purchasing on behalf of a business within the EU, a valid VAT number must be provided for VAT exemption.

4. Shipping and Delivery

4.1. We aim to dispatch all orders promptly after payment is received. Shipping times may vary depending on your location.

4.2. Shipping fees will be confirmed during the order process and added to the total purchase cost.

4.3. You will receive a shipping confirmation with tracking details once your order is dispatched. We are not responsible for delays caused by couriers or customs processing.

5. Warranty and Returns

5.1. MyCANIC-IOT comes with a [12 month] warranty against manufacturing defects. If your product is faulty within this period, please contact us for a replacement or repair.

5.2. We accept returns for defective products within 30 days of receipt. If you believe your product is faulty, please contact us for return instructions.

5.3. We do not accept returns for non-faulty products unless otherwise agreed. The Product must be unused and in its original packaging to qualify for a return.

6. Liability

6.1. MyCANIC-IOT is designed for use as a diagnostic tool for automotive applications. We are not liable for any misuse or damage caused by improper handling or installation of the Product.

6.2. Our liability is limited to the cost of the Product. We are not responsible for any indirect, consequential, or incidental damages arising from the use or inability to use the Product.

7. Use of Personal Data

7.1. By submitting your order, you consent to the collection and use of your personal data for the purposes of processing and fulfilling your purchase.

7.2. We will never sell or share your personal information with third parties without your consent, except as required by law.

8. Amendments to Terms and Conditions

8.1. We reserve the right to update these Terms and Conditions at any time without notice. The latest version will always be available on our website.

8.2. Your continued use of MyCANIC-IOT after any changes constitutes your acceptance of the updated Terms and Conditions.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Insert Country], and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of United Kingdom.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Phone: +44 (0)203 633 5995

  • Email: contact@vtsonline.co.uk

  • Address: Vehicle Testing Solutions Ltd

    Cornwallis Business Centre

    Cornwallis House

    Howard Chase

    Essex

    SS14 3BB